Help

Support

Contact us at support@playcatd.com. Please include your Player ID (CATD-XXXX-XXXX). You can find it in Settings → Account & Cloud Save.

Cloud save

Cloud save is optional. Back up from Settings → Account & Cloud Save with Google or Facebook, so you can recover your progress on a new device.
If your phone and the cloud have different progress, the game shows both and asks which one to keep. It never overwrites either one without asking.
Older cloud saves can be restored from Account → Recovery.

Google Play purchases are added once Google confirms the payment. If a payment is pending (for example, paid in cash at a store), the Diamonds are added automatically when it completes.
If Diamonds are missing, restart the game while connected to the internet. Unfinished purchases are checked again at every start.
Still missing? E-mail us with your Player ID and the Google Play order number (it starts with GPA.).
Google Play refunds go through Google: Google Play refund help.

PT Richfield Widjaja Digital (RW Play), Indonesia · rwplaygames.com