Your data
Delete your CATD account
Playing as a Local Guest creates no account on our servers. To erase local progress, uninstall the game or clear its data in Android Settings.
Option 1: in the game (immediate)
- Open CATD and go to Settings (the gear icon).
- Open Account & Cloud Save, then Sign out.
- Choose Delete, then Delete forever.
- For your security, the game asks you to confirm with your linked Google or Facebook login. Guest accounts are confirmed by this device. Your account is then deleted at once.
Option 2: by e-mail (if you no longer have the game)
E-mail support@playcatd.com with the subject "CATD account deletion". Include your Player ID (CATD-XXXX-XXXX) if you know it, and the login you used (Google or Facebook). We may ask you to confirm that the account is yours. We complete deletion requests within 30 days.
What is deleted
- Your linked Google and Facebook logins and the masked e-mail address
- Your cloud guest credential and all sign-in sessions
- All of your cloud saves (game progress)
- Shop links and sessions
- The hashed IP addresses in your security logs
What is kept, and for how long
- Purchase and Diamond ledger records (amounts, dates, order references), under a random account ID with no name, e-mail or login attached. We keep them for tax, accounting and fraud prevention for as long as Indonesian law requires (up to 10 years).
- Security logs without IP data, for up to 12 months.
This cannot be undone. Remaining Diamonds, Heroes, items and progress on the account are lost. The same Google or Facebook login can later start a new, empty account. Progress saved only on your device is not affected; delete it by uninstalling the game.